VestitiBD always strives to deliver accurate and high-quality products to your hands. However, if for any reason a product is damaged or does not meet your expectations, there’s no need to worry. We have a simple and hassle-free return and replacement policy.

To return a product, please follow these rules:

• You must inform us within 3 days of receiving the delivery.

• The product must be unused, with tags and packaging intact.

• If there was a free gift, it must also be returned.

• Our team will verify the product before accepting the return.

• If available in stock, a replacement will be provided; if not, you’ll receive a full refund.

• Delivery and COD charges are non-refundable.

Reasons for Return/Replacement:

• The product is damaged or defective.

• Incorrect size sent (only if the delivered size does not match the one mentioned in the invoice).

• There is a color difference.

• Printing errors (wrong design, misplacement, etc.).

• Wrong product delivered.

Return Process:

• Within 3 days of delivery, email our customer care team at [email protected].

• After we collect and inspect the product, if the reason is valid, you’ll receive a replacement or a refund.

Refund Policy:

• Refunds begin after the return has been verified.

• If the product is out of stock, you’ll receive a full refund.

• Delivery and COD charges are non-refundable.

• COD orders are not eligible for refunds since no payment was made in advance.

• For online payments (card, mobile banking, or bank transfer), the refund will be processed through the same method.

• In case of technical issues where double payment occurs, the extra amount will be refunded.

• Refunds are usually processed within 7–10 working days.
  If you do not receive your refund within this time, please contact us at [email protected].